Deliver hyper-personalized
digital experiences
Rich Relevance named a leader in 2019
Magic Quadrant for Personalization Engines
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What is hyper-personalization

Real-time

AI driven

Segment of one

Make every digital interaction memorable

Website

Artfully craft 1-1 online experiences that consider omnichannel behaviors.

Mobile

Personalize individual shopper journeys even on the small screen.

Mobile App

Create engaging and unique interactions within compressed mobile shopping environments.

In-Store

Transform the in-store experience with personalization that brings online to offline.

Call Center

Empower call center agents with intuitive personalization for guided selling.

Explore the
Personalization Cloud

RichRelevance Recommend™

Make contextually relevant product recommendations to drive click thru and lift in conversion.

RichRelevance Discover™

Dynamically predict and display products and categories that match the customer’s style as they browse

CASE STUDIES

BUBBLEROOM

RichRelevance Find™

Redefine commerce search by responding to customers in real-time, beyond static keywords

CASE STUDIES

SWAP.COM

RichRelevance Engage™

Delight customers with individual content and promotions, optimize and track for conversions

CASE STUDIES

MIINTO

Explore the related
resources

BLOG

Hyper-Personalization: The Next Frontier – With Raj Badarinath & Mike Ni

DATASHEET

Treat your customer as a segment of one – Data-driven customer experiences backed by science

DATASHEET

Customer360 – Made for retail, intelligent customer data platform

GROCERY CASE STUDIES
BEAUTY CASE STUDIES
FASHION/APPAREL CASE STUDIES
CONSUMER ELECTRONICS CASE STUDIES

RELEVANCE CLOUD™ Total Economic Impact

The Forrester Total Economic Impact study highlights how the Relevance Cloud uniquely provides personalized customer experiences that contribute the following benefits:

89%

INCREASE IN CONVERSION RATES

367%

RETURN ON INVESTMENT

+10%

OVERALL REVENUE UPLIFT, INCREASING TO 15% IN YEAR TWO

+

ACCELERATED INNOVATION AND TIME-TO-MARKET

Clients who trust us for their personalization needs